Collection and Use of Consumer Personal Information
When you browse our website(s) and have not registered for any online services from Parkland Fuel Corporation, you browse anonymously. “Personal Information”, which is any information about an identifiable individual, such as name, address, telephone number or email address, is not collected as you browse. Non-personal information, such as the server your computer is logged-onto, your browser type (for example, Internet Explorer), and whether you responded to a Parkland Fuel Corporation banner ad, is collected and tracked. This non-personal information is used for the purpose of measuring response rates to banner ads and promotional offers.
Other Non Public Personal Information
When you submit your Personal Information for product purchases or a credit application, you agree that Parkland Fuel Corporation may use your Personal Information to obtain a credit report from third party sources. Parkland Fuel Corporation may also generate and store a credit score and personalized recommendations for each registered user. Some registered users may also receive pre-approved offers of credit. The credit report, scores, recommendations and any offers viewed or accepted and the dates of that information are stored in accordance with our Document Retention Policy, in a secured area. While these items are not sold to third parties for any reason, they may be used to qualify registered users for certain products, services or promotions. See the Disclosure of Personal Information section below for additional information.
Disclosure of Personal Information
Parkland Fuel Corporation may share the Personal Information it collects within the Parkland Fuel Corporation group of companies, including future affiliates. In addition, from time to time, we enter into contractual agreements with non affiliated third party service providers (such as heating oil delivery contractors, web hosting facilities, transaction processors). In the course of providing services to Parkland Fuel Corporation, these third parties may receive or have access to your Personal Information. These third parties, however, are obligated by contract to preserve and protect the confidentiality of your Personal Information. We may also disclose your Personal Information to comply with applicable legal and regulatory requirements and as otherwise may be permitted by applicable laws and regulations. However, Parkland Fuel Corporation limits access and use of your Personal Information only to those parties who need to know such information to provide you with the products or services for which your Personal Information was collected.
Right of Access
You may request access to your Personal Information that we have on file, including to ensure that it is always up to date and request that it be corrected, if needed.
We will only retain your Personal Information for as long as it is reasonably necessary for Parkland Fuel Corporation to fulfill its purposes, in accordance with legal and regulatory obligations relating to privacy and document retention.
Advertising and Promotions
While at our website(s), we may use information you provide to inform you of products and services offered by Parkland Fuel Corporation. You may also opt-in to receive specific advertising and promotions for products and services, including at our other website(s) or retail establishments. We will not, however, provide Personal Information to third party advertisers.
Web Site Links
Our website(s) may contain links to other third party websites. Parkland Fuel Corporation is not responsible for the privacy practices or the content of such websites. Please refer to those sites for specific information about their privacy or security practices or policies.
Our website(s) allowing the collection of Personal Information have security measures in place to protect against the negligent or inadvertent loss, misuse and alteration or the information under our control. Parkland Fuel Corporation networking systems include an industry firewall and systems that are both physically and logically protected (via secured locations and passwords). Parkland Fuel Corporation makes commercially reasonable efforts to ensure the security of its systems. However, no transmission of data over the internet can be guaranteed to be secure. As a result, you acknowledge that any information that is transmitted to Parkland Fuel Corporation over the internet is transmitted at your own risk.
Parkland Fuel Corporation also conducts video surveillance at each of its stores, namely for security and loss prevention purposes. We will only use such images and information for internal operational purposes and it may be disclosed to law enforcement officials, if necessary.
Protecting the privacy of children is especially important. For this reason, we never collect, use, disclose or retain information from individuals whom we know are under the age of 18, and no part of our website(s) is designed or structured to attract anyone under the age of 18.
Our website(s) provide(s) users the opportunity to opt-in to receive electronic communications from Parkland Fuel Corporation, its affiliates or non-affiliated third party suppliers at the point where we request information about the visitor. The benefits of opting-in to our mailing lists include email notification about enhanced service or product offerings that we believe may be of interest to you. Our website(s) also provide(s) registered users the option to remove their email from our databases to not receive future offers and communications via email, direct mail or telemarketing. You can contact us at 1.877.906.6644, 240-4 Ave SW Calgary, Alberta T2P 4H4 (Telephone: 403.567.2500), to have your email removed from our databases.
When your web browser or email application requests a web page or email from another computer on the internet, it automatically gives that computer the address where it should send the information. This is called your computer’s “IP address” (IP stands for “Internet Protocol”). For most users accessing the internet from a dial-up internet service provider (ISP), the IP address will be different every time you log on. We use your IP address to help diagnose service or technology problems with our server, and to administer our website(s). We use your IP address to send you the most appropriate advertising based on geographic area or information derived from your IP address. Many IP addresses are commonly associated with internet service providers, universities, or major corporations in specific regions or localities. Aggregate information derived from IP addresses may also be reported to advertisers. Your IP address is used to help identify you, to track activity within our website(s) and to gather broad demographic information which is used to further develop advertisements, products and services.